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Security outsourcing services | TP WHY TP? At TP, we believe that good is never good enough. About TP Innovative partners Awards and recognition Leadership Security and process excellence Newsroom Why work at TP? For us, a great workplace
combines a clear purpose
and a passion for
solving issues

JOB OPPORTUNITIES SERVICES AI solutions TP.ai FAB Connect TP.ai FAB Assist TP.ai FAB Growth TP.ai FAB Collect TP.ai Dataservices End-to-end CX services Customer service Revenue-as-a-service Trust and safety Collection services Back-office support Consulting services Advanced analytics Business transformation consulting Technology services Specialized services Healthcare support Interpretation Recruitment process outsourcing Visa and consular services Our delivery models Multilingual hubs Smartshoring Work-from-home solution INDUSTRIES Advanced, industry-specific solutions Automotive Banking and financial services Energy and utilities Gaming Government Healthcare Insurance Media Retail and e-commerce Technology Telecom Travel, hospitality, and cargo White Paper Technology trendz to
watch in 2026 & beyond

READ NOW INSIGHTS Advanced insights drive distinct advantages TP.ai Talks Videocast TP AI Think Tank Client stories White papers Blog Reports Infographic White Paper Converting pilot to profit with orchestrated intelligence

READ NOW CAREERS Our values and philosophyChoose TPWork from homeJob opportunitiesFor Fun Festival SUSTAINABILITY Building a sustainable future Our vision Our people Our responsibilities Our planet Our communities Group policies TP UNICEF's partnership
is helping bring
better opportunities
to millions of children
and their families worldwide

LEARN MORE INVESTORS About us Investors homepage Stock information Listing references and share price Shareholding structure Dividends Analyst coverage Investor information Key performance indicators Corporate governance General meetings Investor agenda Debt and bond investors Publications and events Press releases Financial publications Site visits & investor days Other presentations Regulated information Acquisition of Majorel Individual shareholders Become a shareholder Shareholders’ newsletters Events FAQ and glossary CONTACT US OUR LOCATIONS X Discover where we operate

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GLOBAL - English ALBANIA - English ARGENTINA - Español AUSTRALIA - English AUSTRIA - German BOSNIA - Bosnian BRAZIL - Português CANADA - English CANADA - Français CHILE - Español CHINA - 简体中文 COLOMBIA - Español COSTA RICA - English CROATIA - Croatian CZECH REPUBLIC - Czech DENMARK - Danish DOMINICAN REPUBLIC - English EGYPT - English EL SALVADOR - English FINLAND - Finnish FRANCE - Français GEORGIA - Georgian GERMANY - Deutsch GREECE - English GUATEMALA - English HONDURAS - English INDIA - English INDONESIA - English ITALY - Italiano JAMAICA - English JAPAN - 日本語 LATAM - English LEBANON - English LITHUANIA - English MADAGASCAR - Français MALAYSIA - English MEXICO - Español MOROCCO - Français NETHERLANDS - Dutch NICARAGUA - Español NIGERIA - English NORWAY - Norwegian PERU - Spanish PHILIPPINES - English POLAND - Polski PORTUGAL - Português ROMANIA - Romanian SAUDI ARABIA - English SINGAPORE - English SOUTH AFRICA - English SOUTH KOREA - Korean SPAIN - Español SWEDEN - Swedish SWITZERLAND - Deutsch THAILAND - English TRINIDAD & TOBAGO - English TUNISIA - Français TURKEY - Turkish UKRAINE - English UNITED ARAB EMIRATES - English UNITED KINGDOM - English UNITED STATES - English VIETNAM - English CONTACT US Back Discover where we operate

Global

You are on the corporate website

GLOBAL - English ALBANIA - English ARGENTINA - Español AUSTRALIA - English AUSTRIA - German BOSNIA - Bosnian BRAZIL - Português CANADA - English CANADA - Français CHILE - Español CHINA - 简体中文 COLOMBIA - Español COSTA RICA - English CROATIA - Croatian CZECH REPUBLIC - Czech DENMARK - Danish DOMINICAN REPUBLIC - English EGYPT - English EL SALVADOR - English FINLAND - Finnish FRANCE - Français GEORGIA - Georgian GERMANY - Deutsch GREECE - English GUATEMALA - English HONDURAS - English INDIA - English INDONESIA - English ITALY - Italiano JAMAICA - English JAPAN - 日本語 LATAM - English LEBANON - English LITHUANIA - English MADAGASCAR - Français MALAYSIA - English MEXICO - Español MOROCCO - Français NETHERLANDS - Dutch NICARAGUA - Español NIGERIA - English NORWAY - Norwegian PERU - Spanish PHILIPPINES - English POLAND - Polski PORTUGAL - Português ROMANIA - Romanian SAUDI ARABIA - English SINGAPORE - English SOUTH AFRICA - English SOUTH KOREA - Korean SPAIN - Español SWEDEN - Swedish SWITZERLAND - Deutsch THAILAND - English TRINIDAD & TOBAGO - English TUNISIA - Français TURKEY - Turkish UKRAINE - English UNITED ARAB EMIRATES - English UNITED KINGDOM - English UNITED STATES - English VIETNAM - English WHY TP? WHY TP? About TP Innovative partners Awards and recognition Leadership Security and process excellence Newsroom EN SERVICES SERVICES AI solutions TP.ai FAB Connect TP.ai FAB Assist TP.ai FAB Growth TP.ai FAB Collect TP.ai Dataservices End-to-end CX services Customer service Revenue-as-a-service Trust and safety Collection services Back-office support Consulting services Advanced analytics Business transformation consulting Technology services Specialized services Healthcare support Interpretation Recruitment process outsourcing Visa and consular services Our delivery models Multilingual hubs Smartshoring Work-from-home solution EN INDUSTRIES INDUSTRIES Automotive Banking and financial services Energy and utilities Gaming Government Healthcare Insurance Media Retail and e-commerce Technology Telecom Travel, hospitality, and cargo EN INSIGHTS INSIGHTS TP.ai Talks Videocast TP AI Think Tank Client stories White papers Blog Reports Infographic EN CAREERS CAREERS Our values and philosophy Choose TP Work from home Job opportunities For Fun Festival EN SUSTAINABILITY SUSTAINABILITY Our vision Our responsibilities Our communities Our people Our planet Group policies EN INVESTORS INVESTORS Investors homepage Stock information Listing references and share price Dividends Analyst coverage Shareholding structure Investor information Key performance indicators Corporate governance General meetings Investor agenda Debt and bond investors Publications and events Press releases Financial publications Site visits & investor days Other presentations Regulated information Acquisition of Majorel Individual shareholders Become a shareholder Shareholders’ newsletters Events FAQ and glossary EN EN SECURITY AND PROCESS EXCELLENCE

Protecting your data in
the new digital world

SECURITY AND
PROCESS EXCELLENCE

Protecting your
data in the new
digital world

SECURITY YOU CAN TRUST Unmatched security outsourcing services TP takes pride in being a trusted provider of omnichannel solutions for clients, while providing unmatched security outsourcing services. We constantly adapt to technology, monitor risks and threats, comply with international data privacy regulations, and seek new ways to protect both company and customer data.

"TP has added innovation to security that often surpasses the client’s internal security controls for fraud prevention and early detection. In short, for companies that absolutely require the highest degree of data and customer information security, TP is indisputably the industry leader." Michael DeSalles Principal Analyst, Frost & Sullivan TP named North American Company of the Year in security TP was recognized by Frost & Sullivan as North American Company of the Year in CX security. The recognition reflects TP’s strong commitment to fraud prevention, data protection, and cybersecurity leadership. By combining automation, AI-driven analytics, and proactive strategies, TP has built a resilient framework to detect and neutralize threats. TP remains at the forefront of cybersecurity advancements, offering the ideal security solutions for companies seeking trusted protection.

READ THE FULL ARTICLE ADVANCED SECURITY SOLUTIONS Detect and prevent cybersecurity risks with TP’s comprehensive security practices, processes, and protocols. Protecting customer data is a business imperative for all companies. Failing to do so erodes customer trust, tarnishes company perception, and often leads to legal liability. That’s why many of the world’s best brands already trust TP to safeguard what matters most. Learn more about our services to see why.

DOWNLOAD THE WHITE PAPER DOWNLOAD THE WHITE PAPER SEAMLESS INTEGRATION, UNMATCHED EXCELLENCE Our pillars: A holistic framework DELIVER THE RIGHT EXPERIENCE FOR EVERY CUSTOMER Design all your processes for efficiency, accuracy, and speed

TP Operational Processes and Standards (TOPS)

This daily performance management process frees frontline managers to focus on feedback, coaching, and developing high-performing TP experts.

 

 

Baseline Enterprise Standard for TP (BEST)

Standards built on our decades of expertise ensure consistent management, service quality, and performance in our global operations.

 

 

 

 

Top Contact Driver (TCD)

We identify the reasons for customer contacts to guide performance, handle the most relevant issues, and proactively provide security outsourcing services.

 

 

 

Lean Six Sigma

Lean Six Sigma pairs a collaborative team effort to improve performance by systematically removing waste and reducing variation, with Six Sigma methods and tools.

 

 

 

TP Operational Processes and Standards (TOPS)

This daily performance management process frees frontline managers to focus on feedback, coaching, and developing high-performing TP experts.

Baseline Enterprise Standard for TP (BEST)

Standards built on our decades of expertise ensure consistent management, service quality, and performance in our global operations.

 

 

 

Top Contact Driver (TCD)

We identify the reasons for customer contacts to guide performance, handle the most relevant issues, and proactively provide security outsourcing services.

 

Lean Six Sigma

Lean Six Sigma pairs a collaborative team effort to improve performance by systematically removing waste and reducing variation, with Six Sigma methods and tools.

 

STRATEGIC INSIGHTS Increase your knowledge Get better results and ROI When your actions are powered by robust, secure, and a unique ecosystem, you’ll get a competitive edge that produces measurable results.

 

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