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Smartshoring Business Solutions | TP

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Smartshoring Business Solutions | TP WHY TP? At TP, we believe that good is never good enough. About TP Innovative partners Awards and recognition Leadership Security and process excellence Newsroom Why work at TP? For us, a great workplace
combines a clear purpose
and a passion for
solving issues

JOB OPPORTUNITIES SERVICES AI solutions TP.ai FAB Connect TP.ai FAB Assist TP.ai FAB Growth TP.ai FAB Collect TP.ai Dataservices End-to-end CX services Customer service Revenue-as-a-service Trust and safety Collection services Back-office support Consulting services Advanced analytics Business transformation consulting Technology services Specialized services Healthcare support Interpretation Recruitment process outsourcing Visa and consular services Our delivery models Multilingual hubs Smartshoring Work-from-home solution INDUSTRIES Advanced, industry-specific solutions Automotive Banking and financial services Energy and utilities Gaming Government Healthcare Insurance Media Retail and e-commerce Technology Telecom Travel, hospitality, and cargo White Paper Technology trendz to
watch in 2026 & beyond

READ NOW INSIGHTS Advanced insights drive distinct advantages TP.ai Talks Videocast TP AI Think Tank Client stories White papers Blog Reports Infographic White Paper Converting pilot to profit with orchestrated intelligence

READ NOW CAREERS Our values and philosophyChoose TPWork from homeJob opportunitiesFor Fun Festival SUSTAINABILITY Building a sustainable future Our vision Our people Our responsibilities Our planet Our communities Group policies TP UNICEF's partnership
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LEARN MORE INVESTORS About us Investors homepage Stock information Listing references and share price Shareholding structure Dividends Analyst coverage Investor information Key performance indicators Corporate governance General meetings Investor agenda Debt and bond investors Publications and events Press releases Financial publications Site visits & investor days Other presentations Regulated information Acquisition of Majorel Individual shareholders Become a shareholder Shareholders’ newsletters Events FAQ and glossary CONTACT US OUR LOCATIONS X Discover where we operate

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GLOBAL - English ALBANIA - English ARGENTINA - Español AUSTRALIA - English AUSTRIA - German BOSNIA - Bosnian BRAZIL - Português CANADA - English CANADA - Français CHILE - Español CHINA - 简体中文 COLOMBIA - Español COSTA RICA - English CROATIA - Croatian CZECH REPUBLIC - Czech DENMARK - Danish DOMINICAN REPUBLIC - English EGYPT - English EL SALVADOR - English FINLAND - Finnish FRANCE - Français GEORGIA - Georgian GERMANY - Deutsch GREECE - English GUATEMALA - English HONDURAS - English INDIA - English INDONESIA - English ITALY - Italiano JAMAICA - English JAPAN - 日本語 LATAM - English LEBANON - English LITHUANIA - English MADAGASCAR - Français MALAYSIA - English MEXICO - Español MOROCCO - Français NETHERLANDS - Dutch NICARAGUA - Español NIGERIA - English NORWAY - Norwegian PERU - Spanish PHILIPPINES - English POLAND - Polski PORTUGAL - Português ROMANIA - Romanian SAUDI ARABIA - English SINGAPORE - English SOUTH AFRICA - English SOUTH KOREA - Korean SPAIN - Español SWEDEN - Swedish SWITZERLAND - Deutsch THAILAND - English TRINIDAD & TOBAGO - English TUNISIA - Français TURKEY - Turkish UKRAINE - English UNITED ARAB EMIRATES - English UNITED KINGDOM - English UNITED STATES - English VIETNAM - English CONTACT US Back Discover where we operate

Global

You are on the corporate website

GLOBAL - English ALBANIA - English ARGENTINA - Español AUSTRALIA - English AUSTRIA - German BOSNIA - Bosnian BRAZIL - Português CANADA - English CANADA - Français CHILE - Español CHINA - 简体中文 COLOMBIA - Español COSTA RICA - English CROATIA - Croatian CZECH REPUBLIC - Czech DENMARK - Danish DOMINICAN REPUBLIC - English EGYPT - English EL SALVADOR - English FINLAND - Finnish FRANCE - Français GEORGIA - Georgian GERMANY - Deutsch GREECE - English GUATEMALA - English HONDURAS - English INDIA - English INDONESIA - English ITALY - Italiano JAMAICA - English JAPAN - 日本語 LATAM - English LEBANON - English LITHUANIA - English MADAGASCAR - Français MALAYSIA - English MEXICO - Español MOROCCO - Français NETHERLANDS - Dutch NICARAGUA - Español NIGERIA - English NORWAY - Norwegian PERU - Spanish PHILIPPINES - English POLAND - Polski PORTUGAL - Português ROMANIA - Romanian SAUDI ARABIA - English SINGAPORE - English SOUTH AFRICA - English SOUTH KOREA - Korean SPAIN - Español SWEDEN - Swedish SWITZERLAND - Deutsch THAILAND - English TRINIDAD & TOBAGO - English TUNISIA - Français TURKEY - Turkish UKRAINE - English UNITED ARAB EMIRATES - English UNITED KINGDOM - English UNITED STATES - English VIETNAM - English WHY TP? WHY TP? About TP Innovative partners Awards and recognition Leadership Security and process excellence Newsroom EN SERVICES SERVICES AI solutions TP.ai FAB Connect TP.ai FAB Assist TP.ai FAB Growth TP.ai FAB Collect TP.ai Dataservices End-to-end CX services Customer service Revenue-as-a-service Trust and safety Collection services Back-office support Consulting services Advanced analytics Business transformation consulting Technology services Specialized services Healthcare support Interpretation Recruitment process outsourcing Visa and consular services Our delivery models Multilingual hubs Smartshoring Work-from-home solution EN INDUSTRIES INDUSTRIES Automotive Banking and financial services Energy and utilities Gaming Government Healthcare Insurance Media Retail and e-commerce Technology Telecom Travel, hospitality, and cargo EN INSIGHTS INSIGHTS TP.ai Talks Videocast TP AI Think Tank Client stories White papers Blog Reports Infographic EN CAREERS CAREERS Our values and philosophy Choose TP Work from home Job opportunities For Fun Festival EN SUSTAINABILITY SUSTAINABILITY Our vision Our responsibilities Our communities Our people Our planet Group policies EN INVESTORS INVESTORS Investors homepage Stock information Listing references and share price Dividends Analyst coverage Shareholding structure Investor information Key performance indicators Corporate governance General meetings Investor agenda Debt and bond investors Publications and events Press releases Financial publications Site visits & investor days Other presentations Regulated information Acquisition of Majorel Individual shareholders Become a shareholder Shareholders’ newsletters Events FAQ and glossary EN EN SMARTSHORING

Smarter CX delivery
built to scale

SMARTSHORING

Smarter CX delivery
built to scale

SMARTER GLOBAL DELIVERY The right delivery model designed to perform Stay close to your customers while controlling costs and delivering consistent, secure, high-quality experiences. Smartshoring combines all the benefits of onshoring, nearshoring, and offshoring into one flexible, scalable delivery model.

 

With a highly sophisticated smartshoring model, you’re never locked into a single location or approach. We connect you with the right talent, in the right place, at the right time to optimize costs while laying the foundation to easily adapt and grow.

CONTACT US One model. Three ways to deliver.  

Smartshoring brings together the right talent, locations, delivery models, and technology to deliver seamless, resilient operations for our clients.

Onshore Close to your customers.

Native language and cultural alignment. Strong compliance with local regulations. Ideal for sensitive, complex, or premium interactions.  Best when proximity and trust matter most.

Nearshore Closer. Faster. More flexible.

Similar time zones and cultural affinity for real-time collaboration. Lower cost than onshore. Faster ramp-up and operational agility.  Best for speed, collaboration, and scalable growth.

Offshore Built to scale.

Cost efficiency at volume. Access to large, specialized talent pools. Proven global delivery standards.  Best for high-volume and process-driven operations.

Why consider smartshoring with TP? With nearly five decades of service delivery experience, TP offers unmatched expertise in recruiting top talent, establishing robust operations, and applying proven, industry-specific best practices. We already serve more than 170 markets around the world and stand ready to support you and your clients anywhere you want, from the most cost-effective location.

Predictable and efficient costs Flexibility to scale up or down quickly Consistent performance across locations Secure, enterprise-grade delivery Human expertise powered by automation and AI How it works?

We assess your business needs and customer expectations

We define the right mix of onshore, nearshore, and offshore

We transition seamlessly with no disruption

We manage performance through shared KPIs and governance

We continuously optimize to improve results and loyalty

EXPLORE SMARTSHORING STRATEGIC INSIGHTS Increase your knowledge Deliver the right experience, from the right place, at the right scale. Industry * Agriculture & Forestry Automotive (Dealers and Manufacturers) Broadband Internet/DSL & ISP Business Services Cable / Satellite Providers / Pay TVCable Charitable / Not For Profit Consumer Goods Direct Marketing Services Direct Response Education services Energy & Utilities Financial Services and Banks Government and Public Administration Healthcare & Pharmaceutical Insurance (Life, Health, Auto, Home) Intermediate Agency Local/Long Distance Wired Communications Mail Order Manufacturing / Goods Media & Entertainment Membership Services Restaurants / Food Services Retail, E-retailers and Wholesale Technology & Consumer Electronics Transportation & Logistics Travel, Tourism and Accommodation Wireless / Mobile Telecommunications Country to be served * Albania Algeria Angola Argentina Austria Australia Bahrain Belarus Belgium Benin Bosnia And Herzegovina Brazil Bulgaria Cameroon Canada Chile China Dominican Republic Colombia Comoros Costa Rica Croatia Czech Republic Denmark Egypt El Salvador Estonia Ethiopia Finland France Georgia Germany Ghana Greece Guatemala Guinea Guyana Honduras Hong Kong Hungary India Indonesia Ireland Israel Italy Jamaica Japan Jordan Kenya Kuwait Latam Latvia Lebanon Lithuania Luxembourg Macedonia Madagascar Malaysia Malta Mauritius Mexico Montenegro Morocco Mozambique Netherlands New Zealand Nicaragua Nigeria Norway Oman Peru Philippines Poland Portugal Qatar Romania Russia Saudi Arabia Senegal Serbia Singapore Slovakia Slovenia Somalia South Africa South Korea South Sudan Spain Suriname Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey Tunisia Ukraine United Kingdom United States Vietnam United Arab Emirates Uganda Zimbabwe How did you hear about TP? * Website Print Advertising/Brochure Financial/Industry Analyst Recommendations Event/Webinar Referral from TP Clients TP Local Subsidiary I consent to receive relevant information, including using my personal data by TP for communication purposes. 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SUBSCRIBE USEFUL LINKS ABOUT TP INVESTORS HOMEPAGE OUR VISION CONTACT US SERVICES TP.AI FAB CONNECT TP.AI FAB ASSIST TP.AI FAB GROWTH TP.AI FAB COLLECT TP.AI DATASERVICES INDUSTRIES HEALTHCARE BANKING AND FINANCIAL SERVICES TRAVEL, HOSPITALITY, AND CARGO RETAIL AND E-COMMERCE AUTOMOTIVE CAREERS CHOOSE TP JOB OPPORTUNITIES WORK-FROM-HOME OPPORTUNITY Follow us Cookie Settings Privacy Codes and Policies Legal Statement Global Ethics Hotline Subscribe to receive monthly insights and exclusive content Industry * Agriculture & Forestry Automotive (Dealers and Manufacturers) Broadband Internet/DSL & ISP Business Services Cable / Satellite Providers / Pay TV Charitable / Not For Profit Consumer Goods Direct Marketing Services Direct Response Education services Energy & Utilities Financial Services and Banks Government and Public Administration Healthcare & Pharmaceutical Insurance (Life, Health, Auto, Home) Intermediate Agency Local/Long Distance Wired Communications Mail Order Manufacturing / Goods Media & Entertainment Membership Services Restaurants / Food Services Retail, E-retailers and Wholesale Technology & Consumer Electronics Transportation & Logistics Travel, Tourism and Accommodation Wireless / Mobile Telecommunications Select a country * Albania Algeria Angola Argentina Austria Australia Bahrain Belarus Belgium Benin Bosnia and Herzegonia Brazil Bulgaria Cameroon Canada Chile China Colombia Comoros Costa Rica Croatia Czech Republic Denmark Dominican Republic Egypt El Salvador Estonia Ethiopia Finland France Georgia Germany Ghana Greece Guatemala Guinea Guyana Honduras Hong Kong Hungary India Indonesia Ireland Israel Italy Jamaica Japan Jordan Kenya Kuwait Latam Latvia Lebanon Lithuania Luxembourg Macedonia Madagascar Malaysia Malta Mauritius Mexico Montenegro Morocco Mozambique Netherlands New Zealand Nicaragua Nigeria Norway Oman Peru Philippines Poland Portugal Qatar Romania Russia Saudi Arabia Senegal Serbia Singapore Slovakia Slovenia Somalia South Africa South Korea South Sudan Spain Suriname Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Tunisia Turkey United Arab Emirates Uganda Ukraine United Kingdom United States Vietnam Zimbabwe Select the business topics you are interest in: * All Advanced technologies HR services AI Operations Business process optimization Business transformation Trust and safety Digital CX and AI Finance and Accounting Back-office processing Multilingual business services Smartshoring Work-from-home Translation and interpretation services I consent to receive relevant information, including using my personal data by TP for communication purposes. 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